{
  "checkedAt": "2026-10-22",
  "periodStart": "2024-10",
  "periodEnd": "2026-09",
  "sourceIndex": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/",
  "measure": "PSC contacts including complaints and general questions, not substantiated complaints",
  "blankHandling": "Blank category cells treated as zero only when categories reconcile to published monthly total. Original cells retained.",
  "scope": "Four tracked residential marketers; SCANA Energy Regulated Division excluded as a separate PSC row.",
  "months": [
    {
      "month": "2024-10",
      "label": "October 2024",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/october-2024/",
      "records": [
        {
          "marketer": "Constellation",
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          "service": 1,
          "deceptiveMarketing": 0,
          "total": 2,
          "rawCells": [
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            "1",
            "",
            "2"
          ]
        },
        {
          "marketer": "Gas South",
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          "service": 3,
          "deceptiveMarketing": 0,
          "total": 5,
          "rawCells": [
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            "3",
            "",
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          ]
        },
        {
          "marketer": "Georgia Natural Gas",
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          "service": 4,
          "deceptiveMarketing": 0,
          "total": 9,
          "rawCells": [
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            "4",
            "",
            "9"
          ]
        },
        {
          "marketer": "SCANA Energy",
          "billing": 5,
          "service": 3,
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          "total": 8,
          "rawCells": [
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            "3",
            "",
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          ]
        }
      ]
    },
    {
      "month": "2024-11",
      "label": "November 2024",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/november-2024/",
      "records": [
        {
          "marketer": "Constellation",
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          "service": 1,
          "deceptiveMarketing": 0,
          "total": 1,
          "rawCells": [
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            "",
            "1"
          ]
        },
        {
          "marketer": "Gas South",
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          "service": 2,
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          "total": 4,
          "rawCells": [
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            "2",
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          ]
        },
        {
          "marketer": "Georgia Natural Gas",
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          "total": 9,
          "rawCells": [
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        },
        {
          "marketer": "SCANA Energy",
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        }
      ]
    },
    {
      "month": "2024-12",
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      "records": [
        {
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        {
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        },
        {
          "marketer": "Georgia Natural Gas",
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          "rawCells": [
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        },
        {
          "marketer": "SCANA Energy",
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        }
      ]
    },
    {
      "month": "2025-01",
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      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/january-2025/",
      "records": [
        {
          "marketer": "Constellation",
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          "service": 2,
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          "total": 4,
          "rawCells": [
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        },
        {
          "marketer": "Gas South",
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        },
        {
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          "rawCells": [
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        },
        {
          "marketer": "SCANA Energy",
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          "total": 6,
          "rawCells": [
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        }
      ]
    },
    {
      "month": "2025-02",
      "label": "February 2025",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/february-2025/",
      "records": [
        {
          "marketer": "Constellation",
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          "total": 0,
          "rawCells": [
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            "",
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          ]
        },
        {
          "marketer": "Gas South",
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          ]
        },
        {
          "marketer": "Georgia Natural Gas",
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        },
        {
          "marketer": "SCANA Energy",
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          "total": 16,
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          ]
        }
      ]
    },
    {
      "month": "2025-03",
      "label": "March 2025",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/march-2025/",
      "records": [
        {
          "marketer": "Constellation",
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          "service": 1,
          "deceptiveMarketing": 0,
          "total": 3,
          "rawCells": [
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            "",
            "3"
          ]
        },
        {
          "marketer": "Gas South",
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          "total": 16,
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        },
        {
          "marketer": "Georgia Natural Gas",
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          "service": 12,
          "deceptiveMarketing": 0,
          "total": 27,
          "rawCells": [
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            "",
            "27"
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        },
        {
          "marketer": "SCANA Energy",
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        }
      ]
    },
    {
      "month": "2025-04",
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      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/april-2025/",
      "records": [
        {
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          "service": 2,
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          "rawCells": [
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            "",
            "3"
          ]
        },
        {
          "marketer": "Gas South",
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          "service": 8,
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          "total": 11,
          "rawCells": [
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            "11"
          ]
        },
        {
          "marketer": "Georgia Natural Gas",
          "billing": 6,
          "service": 9,
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          "total": 15,
          "rawCells": [
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            "",
            "15"
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        },
        {
          "marketer": "SCANA Energy",
          "billing": 3,
          "service": 6,
          "deceptiveMarketing": 0,
          "total": 9,
          "rawCells": [
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            "",
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        }
      ]
    },
    {
      "month": "2025-05",
      "label": "May 2025",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/may2025/",
      "records": [
        {
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            "3"
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        },
        {
          "marketer": "Gas South",
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        },
        {
          "marketer": "Georgia Natural Gas",
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        },
        {
          "marketer": "SCANA Energy",
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    {
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      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/june-2025/",
      "records": [
        {
          "marketer": "Constellation",
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            "0"
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        },
        {
          "marketer": "Gas South",
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        },
        {
          "marketer": "Georgia Natural Gas",
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        },
        {
          "marketer": "SCANA Energy",
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        }
      ]
    },
    {
      "month": "2025-07",
      "label": "July 2025",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/july-2025/",
      "records": [
        {
          "marketer": "Constellation",
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          "total": 3,
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        },
        {
          "marketer": "Gas South",
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          ]
        },
        {
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        },
        {
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    {
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      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/august-2025/",
      "records": [
        {
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        },
        {
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        },
        {
          "marketer": "Georgia Natural Gas",
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        },
        {
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        }
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    {
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      "label": "September 2025",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/september-2025/",
      "records": [
        {
          "marketer": "Constellation",
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        },
        {
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        },
        {
          "marketer": "Georgia Natural Gas",
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          "total": 8,
          "rawCells": [
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        },
        {
          "marketer": "SCANA Energy",
          "billing": 3,
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          "total": 4,
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          ]
        }
      ]
    },
    {
      "month": "2025-10",
      "label": "October 2025",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/october-2025/",
      "records": [
        {
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        },
        {
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        },
        {
          "marketer": "Georgia Natural Gas",
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        },
        {
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    {
      "month": "2025-11",
      "label": "November 2025",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/november2025/",
      "records": [
        {
          "marketer": "Constellation",
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          "total": 2,
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        },
        {
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        },
        {
          "marketer": "Georgia Natural Gas",
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        },
        {
          "marketer": "SCANA Energy",
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      ]
    },
    {
      "month": "2025-12",
      "label": "December 2025",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/december/",
      "records": [
        {
          "marketer": "Constellation",
          "billing": 2,
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          "deceptiveMarketing": 0,
          "total": 2,
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        },
        {
          "marketer": "Gas South",
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          ]
        },
        {
          "marketer": "Georgia Natural Gas",
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          "total": 16,
          "rawCells": [
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        },
        {
          "marketer": "SCANA Energy",
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    {
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      "label": "January 2026",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/january-2026/",
      "records": [
        {
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        },
        {
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        },
        {
          "marketer": "Georgia Natural Gas",
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        },
        {
          "marketer": "SCANA Energy",
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        }
      ]
    },
    {
      "month": "2026-02",
      "label": "February 2026",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/february-2026/",
      "records": [
        {
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        },
        {
          "marketer": "Gas South",
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        },
        {
          "marketer": "Georgia Natural Gas",
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        },
        {
          "marketer": "SCANA Energy",
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        }
      ]
    },
    {
      "month": "2026-03",
      "label": "March 2026",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/march-2026/",
      "records": [
        {
          "marketer": "Constellation",
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        },
        {
          "marketer": "Gas South",
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        },
        {
          "marketer": "Georgia Natural Gas",
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        },
        {
          "marketer": "SCANA Energy",
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        }
      ]
    },
    {
      "month": "2026-04",
      "label": "April 2026",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/april-2026/",
      "records": [
        {
          "marketer": "Constellation",
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          "service": 0,
          "deceptiveMarketing": 0,
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        },
        {
          "marketer": "Gas South",
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          "rawCells": [
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            "2",
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        },
        {
          "marketer": "Georgia Natural Gas",
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        {
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    },
    {
      "month": "2026-05",
      "label": "May 2026",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/may-2026/",
      "records": [
        {
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          "total": 3,
          "rawCells": [
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            "",
            "3"
          ]
        },
        {
          "marketer": "Gas South",
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          "deceptiveMarketing": 0,
          "total": 1,
          "rawCells": [
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        },
        {
          "marketer": "Georgia Natural Gas",
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          "total": 15,
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        {
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          "service": 3,
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          "total": 6,
          "rawCells": [
            "3",
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          ]
        }
      ]
    },
    {
      "month": "2026-06",
      "label": "June 2026",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/june-2026/",
      "records": [
        {
          "marketer": "Constellation",
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          "service": 1,
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          "total": 1,
          "rawCells": [
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            "",
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        },
        {
          "marketer": "Gas South",
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          "deceptiveMarketing": 0,
          "total": 8,
          "rawCells": [
            "5",
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        },
        {
          "marketer": "Georgia Natural Gas",
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          "total": 14,
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            "3",
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        },
        {
          "marketer": "SCANA Energy",
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          "total": 3,
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        }
      ]
    },
    {
      "month": "2026-07",
      "label": "July 2026",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/july-2026/",
      "records": [
        {
          "marketer": "Constellation",
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          "service": 1,
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          "rawCells": [
            "",
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          ]
        },
        {
          "marketer": "Gas South",
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          "total": 4,
          "rawCells": [
            "3",
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        },
        {
          "marketer": "Georgia Natural Gas",
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          "service": 3,
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          "total": 10,
          "rawCells": [
            "7",
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        },
        {
          "marketer": "SCANA Energy",
          "billing": 2,
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          "total": 4,
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            "2",
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            "",
            "4"
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        }
      ]
    },
    {
      "month": "2026-08",
      "label": "August 2026",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/august-2026/",
      "records": [
        {
          "marketer": "Constellation",
          "billing": 1,
          "service": 0,
          "deceptiveMarketing": 0,
          "total": 1,
          "rawCells": [
            "1",
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            "1"
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        },
        {
          "marketer": "Gas South",
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          "deceptiveMarketing": 0,
          "total": 7,
          "rawCells": [
            "5",
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          ]
        },
        {
          "marketer": "Georgia Natural Gas",
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          "total": 5,
          "rawCells": [
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        },
        {
          "marketer": "SCANA Energy",
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          "total": 1,
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            "1"
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        }
      ]
    },
    {
      "month": "2026-09",
      "label": "September 2026",
      "source": "https://psc.ga.gov/utilities/natural-gas/gas-marketer-scorecard/september-2026/",
      "records": [
        {
          "marketer": "Constellation",
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            "2"
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        },
        {
          "marketer": "Gas South",
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          "total": 6,
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        },
        {
          "marketer": "Georgia Natural Gas",
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          "total": 11,
          "rawCells": [
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        },
        {
          "marketer": "SCANA Energy",
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          "total": 3,
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  ],
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    {
      "marketer": "Constellation",
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      "service": 25,
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      "total": 49
    },
    {
      "marketer": "Gas South",
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      "service": 63,
      "deceptiveMarketing": 1,
      "total": 212
    },
    {
      "marketer": "Georgia Natural Gas",
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      "service": 150,
      "deceptiveMarketing": 0,
      "total": 424
    },
    {
      "marketer": "SCANA Energy",
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      "service": 50,
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      "total": 135
    }
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}