Georgia gas marketer complaints & questions

Two years of PSC contacts, at a glance

The four marketers tracked in our residential comparison recorded 820 contacts across these 24 scorecards. The table is ordered by total contacts, highest to lowest. This ordering is not a ranking of service quality.

Our sums of the PSC monthly figures. We lack reliable customer counts to estimate marketer size and calculate complaints and questions per customer served. These totals are not adjusted for marketer size. A larger total alone does not show a higher likelihood of a problem.

See every month

Follow any month to its official PSC scorecard. All figures below are combined complaint and question counts.

What are people contacting the PSC about?

Category descriptions paraphrase the PSC definitions. Deceptive-marketing counts describe reported contacts, not confirmed findings of misconduct.

Use the scorecard as one part of your decision

Look for recurring concerns over several months, then read the plan’s billing rules, customer service information and cancellation terms. Compare total costs as well as the advertised therm rate. These counts cannot tell you how many contacts were upheld, how quickly a concern was resolved, or what your own experience will be.

If you need help with a billing or service concern, the PSC scorecard page also provides links to file a complaint or check its status.

Sources & how we prepared the data

Source: Georgia PSC Gas Marketer Scorecard and the 24 monthly pages linked above. September 2026 was the newest scorecard linked when checked on October 22, 2026. We check for new PSC scorecards on the 10th of each month. If the previous month is not yet available, we retain the latest verified data. The window below shows the latest 24 available consecutive months.

We transcribed the published billing, service, deceptive-marketing and monthly-total fields for Constellation, Gas South, Georgia Natural Gas and SCANA Energy. Blank category cells are displayed as zero only where the category sum matches the PSC’s published monthly total. All 96 marketer-month records reconcile. Original cell values and individual source URLs are retained in the JSON download.

SCANA Energy Regulated Division is a separate row in the PSC scorecards and is excluded here. Other marketers are outside this page’s four-marketer scope. Counts reflect contacts received by the PSC, not all concerns reported directly to marketers. We have not calculated contacts per customer or per 10,000 accounts.